customer service

Starbucks worker says baristas have a ‘panic button’ behind the counter, but it won’t be enough to quell angry customers after open-door policy reversal

Starbucks worker says baristas have a ‘panic button’ behind the counter, but it won’t be enough to quell angry customers after open-door policy reversal

Micheal

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Starbucks reverses open-door policy: Customers now have to buy something to use bathroom or hang out

Starbucks reverses open-door policy: Customers now have to buy something to use bathroom or hang out

Micheal

A new code of conduct also bans discrimination or harassment, consumption of outside alcohol, smoking, vaping, drug use and panhandling. ...