Starbucks

Starbucks worker says baristas have a ‘panic button’ behind the counter, but it won’t be enough to quell angry customers after open-door policy reversal

Starbucks worker says baristas have a ‘panic button’ behind the counter, but it won’t be enough to quell angry customers after open-door policy reversal

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Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Starbucks is instructing workers in de-escalation so they can peacefully reserve bathrooms for paying-customers only

Starbucks is instructing workers in de-escalation so they can peacefully reserve bathrooms for paying-customers only

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A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit ...

Luckin Coffee beat Starbucks in China. It’s now taking its playbook overseas to markets like Malaysia

Luckin Coffee beat Starbucks in China. It’s now taking its playbook overseas to markets like Malaysia

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Luckin Coffee—booted from the Nasdaq in 2020—has overtaken Starbucks in China revenue and store count. Read More

Will the CEOs of Nike, Starbucks, Boeing, and Warner Bros. Discovery overcome a tough 2024 this year?

Will the CEOs of Nike, Starbucks, Boeing, and Warner Bros. Discovery overcome a tough 2024 this year?

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Starbucks reverses open-door policy: Customers now have to buy something to use bathroom or hang out

Starbucks reverses open-door policy: Customers now have to buy something to use bathroom or hang out

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A new code of conduct also bans discrimination or harassment, consumption of outside alcohol, smoking, vaping, drug use and panhandling. ...

Walmart dominated, while Target spiraled: the winners and losers of retail in 2024

Walmart dominated, while Target spiraled: the winners and losers of retail in 2024

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This combination image shows signage of Chipotle restaurant Feb. 8, 2016, Walmart store, in Walpole, Mass., Sept. 3, 2019, McDonald’s ...

Starbucks barista strike expands on fifth day of closures

Starbucks barista strike expands on fifth day of closures

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Over 5,000 workers in Boston, New York and Philadelphia, among other cities, planned to join the work stoppage on Tuesday. ...

Starbucks workers set to start 5-day strikes that could spread to hundreds of U.S. stores by Christmas Eve

Starbucks workers set to start 5-day strikes that could spread to hundreds of U.S. stores by Christmas Eve

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Starbucks Workers United, the union that has organized workers at 535 company-owned U.S. stores, said Starbucks has failed to honor a commitment ...

How ‘CEO sprinters’ like Red Lobster’s 35-year-old exec make it to the top

How ‘CEO sprinters’ like Red Lobster’s 35-year-old exec make it to the top

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Leaders who become CEOs in record time all share three career catalysts. Read More

Shark Tank’s Daniel Lubetzky built snack empire on wild ideas

Shark Tank’s Daniel Lubetzky built snack empire on wild ideas

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